ethics policy

Martindale Matthews’ success flows from our commitment to sound business conduct and the way we interact with our key stakeholders (customers, employees, business partners and suppliers), communities, society and the environment.

Our business continues to generate significant benefits for all our stakeholders. Our culture values long-term relationships with our customers, employees and suppliers alike. We firmly believe that this basic business philosophy provides us with a long-term strategy that ensures that Martindale Matthews will be a valued partner for everyone involved.

Our business principles (below) apply to ourselves and contractors. Where Martindale Matthews operates in conjunction with business partners, third parties or in joint venture arrangements where we do not have management control, we seek to promote the application of these business principles.

standard of conduct
We conduct our operations with honesty, integrity and openness, and with respect for the human rights and interests of our employees. We respect the legitimate interests of all those with whom we have relationships.

obeying the law
Martindale Matthews and our employees must comply with the laws and regulations of the countries in which we operate.

customers
We are committed to providing high quality, good value services. We value the trust our customers place in us and will safeguard the information provided to us in accordance with relevant laws and contractual commitments.

partner and suppliers
We are committed to establishing mutually beneficial relations with our suppliers, customers and business partners. We aim to protect our property (including intellectual property) and respect the property of others. In our business dealings we expect our partners to respect our business principles.

employees
We are committed to providing a working environment in which employees can realise their full potential and contribute to business success. We respect the dignity of the individual. We are committed to diversity in a working environment where there is mutual trust and respect and where everyone is accountable for their own actions and feels responsible for the performance and reputation of our company.